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As you are aware, customer service is of the utmost importance in today’s society. In most instances, when a customer has a less than satisfactory experience, the lack of quality of service is not reported to the manager or owner. Additionally, when a customer receives exceptional service, it is a rare occasion when that customer takes the time to notify the manager of the quality of that service. It is because of this trend that Service Evaluations prides itself on its services.
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Service Evaluations will provide your company with objective and reliable information about your employees and locations with respect to selling skills, cash handling, loss prevention, competitor performance, and overall cleanliness, ambiance, quality of food (if applicable) and quality of service received. Service Evaluations looks not only for flaws in service, but also for exceptional employee performance!
Service Evaluations also conducts competitor shops - make sure you're doing better than the competition!
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Service Evaluations hires experienced independent contractors throughout the United States to perform audits of all forms of establishments. The owner of Service Evaluations carefully screens the independent contractor to review quality of work and attention to detail.
Unlike many mystery shopping companies which submit independent contractor reports directly from the independent contractor to the company, all of Service Evaluations' reports are personally reviewed and edited, when necessary, by the owner of Service Evaluations. Thus, you will receive very high quality, consistent reports.
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We would be pleased to meet with you to determine your needs and provide an estimate of costs for the services you desire. Service Evaluations prides itself on providing highest quality, lower cost evaluations.
We are also happy to provide your company with a sample report and written quote, and assure you that we will provide competitive pricing - usually 30-60% lower than other mystery shopping companies!
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Contact us as soon as possible ... don't wait another day for the highest quality, lower cost evaluation!
Service Evaluations
P.O. Box 704
Roseville, California 95661
telephone: 916-768-9210
facsimile: 412-774-8130
bcline@service-evaluations.com
Of course, Service Evaluations is happy to provide client references upon request.
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